Your rental, run for you.
Lumière and the B-Our-Guest team take care of the day-to-day work of hosting: pricing, calendar blocks, guest messages, cleaner scheduling, reviews and platform alerts.
What Lumière handles
Daily dynamic pricing
Daily rate, minimum-stay and event-pricing suggestions based on nearby rentals, local hotels and your own past bookings. Approve each change, or set a range you're comfortable with.
Calendar blocks, handled
Text us the dates you need (“family visit July 3–6”). We check them against your bookings and block them once you confirm.
Every guest message, from booking to checkout
An automatic welcome the moment a booking comes in, a pre-arrival guide, check-in details (entry, parking, Wi-Fi, trash, house rules) and a checkout reminder, sent at local time in each guest's language.
Fast replies, approved by a person
Answers to inquiries and mid-stay questions in any language, usually within 15 minutes, based on a house guide you approve. Anything about money, refunds, damage or safety goes straight to you.
Your cleaner's schedule, texted for you
A week before each month starts, Lumière texts your cleaner their schedule for the month based on your bookings, and handles confirmations and questions. Anything unusual comes to you first.
Review monitoring and replies
A thank-you note and review request after every stay. We watch each new review, draft replies for you to approve, and flag low scores early.
Platform alerts, flagged to you
Cancellations and penalty warnings, listing suspensions, payout holds and response-rate dips are flagged to you within the hour, with a suggested next step.
Local recommendations for your guests
Lumière answers your guests' questions about restaurants, reservations, events and activities near your listing, so they don't need to text you.
Host Insights and a monthly report
Practical tips from what top hosts nearby do well, plus a monthly report on pricing, occupancy and guest messages.
What stays yours: the final say on every price and calendar change, booking decisions, all payments and deposits, rental agreements, choosing and paying your cleaners, maintenance, registrations and taxes. B-Our-Guest is not a property manager.
Smarter hosting, together
Any city, any time zone
Messages go out at the right local time for your listing, and pricing is compared against rentals and hotels in your own market.
Gets smarter with every listing
Each new listing adds booking, pricing and guest-question data, which makes Lumière's suggestions better for every host, including you.
Your data, protected
Data used for insights and suggestions is anonymized and aggregated. We never share one host's private numbers with another. Owners opt in through the owner agreement.